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Thank you for reaching out to Smart Tech Solution LLC for warranty fulfillment. To ensure a prompt and accurate resolution, we kindly request you to provide the following information regarding your device. Please note that all information shared with us will be treated confidentially.

Warranty Fulfillment Form

Type of Device:

  • Is this warranty fulfillment for a complete computer system, device or a specific computer part for a custom build?

Device Details:

Make:

Model:

Serial Number:

Purchase Information:

  • Do you have the exact date of purchase for your device from Smart Tech Solution LLC? If unknown type "unknown"

Diagnostic Questions:

Hardware or Software Issue:

  • Is the issue you're experiencing related to hardware or software?

  • If unsure, please select "Unknown."

Symptoms and Error Messages:

  • Can you describe the symptoms or any error messages you are encountering?

Recent Changes or Updates:

  • Have there been any recent changes or updates made to the hardware or software configuration of your device?

Operating System:

  • What operating system is installed on your computer? (e.g., Windows, macOS, Linux)

Security Software:

  • Do you have any security software installed on your device? If yes, please specify.

Recent Software Installations:

  • Have you installed any new software recently that may be related to the issue?

Hardware Connections:

  • Check and confirm the physical connections of hardware components (e.g., cables, power supply). Any loose connections?

Power and Battery Status:

  • If applicable, check and provide information on the power status and battery condition.

Additional Comments:

  • Please use this space to provide any additional information or details that you believe might be helpful in diagnosing the issue.

Thank you for your cooperation in completing this questionnaire. Once we receive the requested information, our technical support team will review your case and initiate the warranty fulfillment process.

Thank you for submitting your warranty fulfillment form to Smart Tech Solution LLC! Your request is now in our system, and our dedicated team is actively working to address your claim promptly.

We appreciate your trust in our service and will keep you informed throughout the process. If there are any additional details required, our support team will reach out to you.

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