Hardware or Software Issue:
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Is the issue you're experiencing related to hardware or software?
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If unsure, please select "Unknown."
Symptoms and Error Messages:
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Can you describe the symptoms or any error messages you are encountering?
Recent Changes or Updates:
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Have there been any recent changes or updates made to the hardware or software configuration of your device?
Recent Software Installations:
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Have you installed any new software recently that may be related to the issue?
Power and Battery Status:
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If applicable, check and provide information on the power status and battery condition.
Thank you for your cooperation in completing this questionnaire. Once we receive the requested information, our technical support team will review your case and initiate the warranty fulfillment process.
Thank you for submitting your warranty fulfillment form to Smart Tech Solution LLC! Your request is now in our system, and our dedicated team is actively working to address your claim promptly.
We appreciate your trust in our service and will keep you informed throughout the process. If there are any additional details required, our support team will reach out to you.